We currently ship Australia wide.

Yes! Enjoy free standard shipping on orders over $100 AUD.

Please note that playpens and other bulky items are excluded from this offer and incur a separate shipping fee due to their size.

As an Australian-owned and operated business, we carefully pack and dispatch all orders within 1–2 business days.

Once dispatched, estimated delivery is 2–8 business days, depending on your location within Australia.

Yes. We want you to love your purchase.

If you're not completely happy with your order, you may return eligible items within 30 days of delivery for a refund, provided they are unused, in their original condition and returned in their original packaging.

To arrange a return, please contact us at hello@thebabyspace.com.au, and our team will guide you through the process.

To be eligible for a return, your item must:

• Be returned within 30 days of delivery.
• Be unused and in its original condition.
• Be returned in the original packaging with all components included.
• Be free from damage, stains, marks, pet hair, odours or any signs of use.

Unless your item is faulty, damaged or you received the incorrect product, return shipping costs are the responsibility of the customer.

Once your return has been received and inspected, we'll notify you of the outcome.

If approved, your refund will be processed to your original payment method.

Please note:

• Refunds apply to the purchase price of the product only and do not include any original shipping charges paid at checkout.
• If your order was purchased as part of a promotion, bundle or offer that included complimentary items, the value of any items not returned may be deducted from your refund.
• Items that do not meet our return conditions may not be eligible for a refund.

If your order arrives damaged, faulty or you've received the incorrect item, please contact us at hello@thebabyspace.com.au as soon as possible. We'll work with you to resolve the issue as quickly as possible.